Shipping policy

Shipping Policy

We currently ship within Canada and the United States. If you're outside these regions and interested in a piece, please contact us before ordering — we may be able to accommodate international shipping on a case-by-case basis.

Duties and Import Taxes (U.S Orders)
For orders shipping to the United States, applicable duties and import taxes are calculated automatically at checkout based on the item and your shipping address, and are included in your order total. This means the price you pay at checkout is the full landed cost — there should be no additional charges collected by the carrier or customs at delivery. Note that some genuine antiques (100+ years old) qualify for duty-free treatment under U.S. tariff rules, while newer vintage items may be subject to standard import duties; this is reflected automatically in the checkout total.

Processing Time
Orders are carefully packed and prepared for shipment within 3–5 business days. Because each item is one-of-a-kind and often requires specialized packaging (particularly fixed blades and larger tools), please allow the full window before reaching out about order status.

Shipping Insurance
Orders over $300 CAD include free insured shipping. For orders under this amount, insurance can be added at checkout or by request — reach out to us before purchasing if you'd like this option.

Please note: our carrier does not provide damage coverage for fragile materials, including glass, ceramic, porcelain, or crystal components. If a piece includes any of these elements (such as a glass display case or ceramic inlay), insurance covers loss in transit but not damage to those specific materials. This will be noted in the individual listing where applicable.

Carrier & Packaging Notes
As we ship knives and edged tools, shipments may be subject to carrier-specific restrictions on packaging, blade length, or declared contents. All items are packaged securely and in compliance with carrier requirements. Tracking information is provided once your order ships.

Delivery Times
Delivery times vary by destination and carrier and are estimates only, not guarantees. Vintage Knife Shop is not responsible for delays caused by the carrier once a package has shipped.

Lost or Damaged Shipments
If your order arrives damaged or is lost in transit, please contact us at support@vintageknifeshop.com within 5 days of the delivery date (or expected delivery date, for lost packages) so we can file a claim with the carrier.

Questions
Contact us at support@vintageknifeshop.com with any shipping questions before placing an order.